The automobile market is increasingly competitive and businesses like yours are responding to demands with radical changes. To meet the expectations of challenging customers, we need to have a credible IT system that is fast, accurate and responsive.

However, when systems within a company are not integrated, business processes can become inefficient. The Dealership Management System (DMS) from Kanoo Consulting Services is designed to help organisations streamline their processes and unify their IT environments across brands, locations and geographies.

What is a DMS?

The KCS DMS is the most complete, open and integrated suite of business solutions developed on Oracle E-Business Suite. It provides an ERP platform to Automotive Dealers in a highly automated and integrated environment. As a flexible solution with robust functionality and real-time data, it lets you organise your business, improve employee efficiency and build more profitable customer relationships.

  • Procurement
  • Inventory & Planning
  • Warehouse Management
  • Customer Relationship Management
  • Sales Order Management
  • After Sales Service & Warranty Claims
  • Leasing Management
  • Finance
  • Human Resource & Payroll
  • Time & Labour

Vehicle Procurement & Sales

As an automobile dealer, you may face fluctuating demands, supply chain delays and scattered sourcing. Our solution provides procurement planning, forecasting, EDI exchange and financial accounting featuring:
  • Planning and Managing Vehicle Procurement
  • Smart and Effective Stock Management


  • CRM for Leads and Engagement
  • Planning and Achieving Sales Targets

Spare Parts Procurement & Sales

At the heart of a strong long-term customer relationship is a well-organised spare parts procurement and sales system. KCS DMS solution enables efficient sales order processing, scheduling and inventory management. Its custom-built industry specific planning module helps you maintain part stock and substitute stock tracking, resulting in better service, fast and precise spare parts delivery.
  • Complete Parts Procurement Process
  • Inventory Management
  • Parts Reorder Planning
  • Warehouse Management
  • Sales Order Process from Quote, Shipping till Invoicing

Systematic Vehicle Servicing

At the core of building customer loyalty is a completely satisfying service experience. Our DMS helps integrate each touch point within your service processes such as marketing, appointment scheduling, vehicle servicing, customer interaction, and vehicle completion/delivery. This ensures that you are emphasising value, convenience, and trust.
  • Digital Reception, reduced waiting time
    • Online Appointment for Service
    • Quick e-Check-in of Vehicles
    • Precise Scheduling and Allocation of Workshop Resources
  • Efficient Workshop Management
  • Measuring Technicians Productivity
  • Campaign Management
  • Warranty Management
  • Post Service Follow Up